We have a values based culture.

Our values were developed by our staff and were implemented into our firm. We have various initiatives to assist in making the values part of our working life and reward our employees for exhibiting / displaying these behaviours.

Our values are:

Innovation

We Value

• Delivering improvement in systems
• Having perseverance to follow through to completion
• Flexibility & willingness to accept change
• Thinking outside the square

We Do Not Value

• Complaining without putting forward an alternative
• Doing the same as the past without thinking
• Criticism of new ideas

Motivation and Dedication

We Value

• Pride in the firm
• Willingness to go the extra yard
• Total participation
• A positive, proactive attitude
• Everyone leading by example

We Do Not Value

• People not pulling their weight/deadwood
• Negative attitudeComplainers
• People undermining morale

Professionalism

We Value

• Following firm procedures
• Being technically competent in their role
• Honest, Integrity & Trust

We Do Not Value

• Not taking responsibility
• Laziness & Lack of Care
• Unethical behaviour
• Turning a blind eye to inappropriate behaviour

Advancement

We Value

• Professional networking
• Identifying & delivering value adding initiatives for clients
• Keeping ahead of our competitors
• Brand recognition in the market place
• People continuously improving their skills & development

We Do Not Value

• Being satisfied with the status quo
• Negative publicity

Client focus

We Value

• Timely & proactive approach to client needs
• Exceeding client expectations
• Networking to each others mutual benefit
• Seeing things from their point of view/being on their side
• Understanding client needs

We Do Not Value

• Not treating clients with respect
• Apathy
• Rework/Waste/Inefficiency

Teamwork

We Value

• Sharing knowledge & skills
• Banding together when under pressure
• Treating people with respect
• A “Whole of Firm” attitude
• Making a positive contribution to morale
• Approachability & willingness to help
• Open communication at all levels

We Do Not Value

• People pursuing their own agendas
• Lack of co-operation across teams
• Individuality & power play
• People who say 'It's Not My Job' or 'It's Not My Problem'
• Backstabbing & gossiping